This is a fictional support centre mockup. It demonstrates how help content and AI-assisted support could be structured.
Support centre mockup
Academy Support Centre
Find demo help topics for learners, lecturers, and administrators. This page also shows the FutureSkills Help Assistant concept for approved support information.
This search field is a front-end mockup for demonstration only.
Support Category Cards
Lecturer Support
Admin Support
AI-assisted support concept
FutureSkills Help Assistant Concept
A support assistant concept designed to help learners and staff find approved information about courses, platform access, assignments, certificates, and common support questions.
The assistant should only answer based on approved institutional support documents and must not make academic, legal, financial, or compliance decisions.
FutureSkills Help Assistant
A support assistant concept for approved academy support information.
Example questions
How do I access my course?How do I submit my assignment?When do I receive my certificate?How do I upload a new lesson?How do I enrol students into a course?How do I export completion reports?
How do I access my course?
Use the learner portal after your enrolment is confirmed. A real implementation would answer only from approved support documents.
How do I submit my assignment?
Open your course, go to the assignment activity, read the instructions, add your notes or file, and select submit. In a real implementation, this answer would come from approved support documents.
Staff and Administrator Experience
This static mockup shows the type of staff-side workflows a Digital Campus could support without building real accounts or permissions.
Lecturer View
- View assigned courses
- Upload course material
- Add announcements
- Create or edit quizzes
- View student submissions
- Grade assignments
- Track learner progress
- Download reports
Administrator View
- Create users
- Assign learners to courses
- Assign lecturers to courses
- Manage course categories
- View course reports
- Export learner progress
- Manage certificates
- Review support requests
Want a Digital Campus like this for your institution?
TAN Pixels Technologies can help education and training organisations create structured websites, LMS platforms, learner portals, course pages, support centres, and AI-ready documentation.